Open PHACTS Foundation

Open PHACTS user support

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Open PHACTS user support

We are happy to announce that the Open PHACTS support portal is now active, including a knowledge base, a forum and a ticket system:

  • Use the knowledge base to look up answers to frequently asked questions and search our user documentation.
  • Use the forum to post questions and comments for discussion with Open PHACTS developers and the user community.
  • Use the ticket system to report a specific issue or problem you are having.

If you’re a software developer or informatics person who is interested in following technical discussions about the Open PHACTS platform, you can also sign up to our developer mailing list.

If you’re wondering where you should post a comment – in the support portal or on the developers mailing list – ask yourself who your post is aimed at:

  • If it’s primarily aimed at the Open PHACTS support group for assistance, post it in the support portal.
  • If it’s primarily aimed at technical experts for discussion, post to the developer mailing list.
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